FIND ANSWERS TO FREQUENTLY ASKED QUESTIONS.
Bar selection
All of VEGA's venues have bars where you can enrich your concert experience. Here you'll find
an exciting, wide selection of everything from draught beer, bottled beer, snacks, soft drinks
and colourful long drinks to wine from local suppliers and tasty speciality beers from
breweries in Denmark and abroad.
Of course, you can also enjoy a cold draught beer from the many Tuborg taps the bars are
equipped with. We also have non-alcoholic beers in our bars.
In our bars you can pay with Visa, Mastercard and Dankort. VEGA does not accept cash after
20:00. The exemption from accepting cash is described in section 81§ of the Danish Payments Act.
Zero tolerance policy
VEGA operates according to a zero tolerance policy. We do not accept discrimination basedon gender, race, religion or sexual orientation, as well as violent behaviour or verbal
harassment. Please contact our staff if you see or experience this.
Banners
It is not possible to bring banners to VEGA's concerts.
Mosh pit
At VEGA, we want everyone to have a good and safe concert experience when they visit us,
and we acknowledge that mosh pits are a part of concert culture. If you wish to participate in a
mosh pit during a concert, we encourage you to be helpful and a good concert companion if
someone falls during a mosh pit.
Always follow the VEGA security guards' instructions regarding safety.
Drugs and narcotics
VEGA does not accept the consumption of any kind of drugs at our events. If you are caught in violation of this, you will be reported to the police, expelled and banned from VEGA for two years.
Food and drink
It is not allowed to bring food into VEGA's concert halls. We sell various snacks and crisps to satisfy your hunger in our bars. You can always ask for free tap water in the bars.
Conversation
We encourage everyone to have the important conversations after the concert and enjoy the
music while it plays-out of respect for the concert's other attendees and the performing musicians.
Code of conduct
We ask all our guests to observe the following code of conduct so that the concert experience
is pleasant and enjoyable for everyone in the house-guests and staff alike.
Opening and closing hours
Each concert in the calendar indicates when the doors open for each concert. Generally, the
doors open one hour before the concert starts. However, we recommend that you always
check the schedule for each concert-either in the calendar or on the concert's Facebook
event. For concerts in VEGA, the doors do not close at any time, but remain open for the
duration of the concert. The bars close shortly after the concert is over, and there will be no
further activity in the building unless otherwise specified for the event in question.
When can I start queuing?
There are no rules about when you can queue. However, we recommend that you arrive no
earlier than two hours before the doors open. For most concerts in VEGA, you can easily find a good spot if you arrive when the doors open.
Use of cameras
It is allowed to take pictures with a regular pocket camera and mobile phone at our concerts.
Professional or semi-professional cameras with SLR and/or lenses are not permitted, nor is filming the concerts.
Always follow the security guards' instructions, as there may be different rules for different
artists. Also, remember to be considerate of other people attending the concert so that they
are not disturbed by your camera use. The images taken may not be used for commercial purposes, but only for private use.
If you wish to photograph for various projects, this can only be done by agreement with VEGA.
Contact us at info@vega.dk about the project and we will find out if it is possible.
Parking
Close to VEGA, by the supermarket at the end of Rejsbygade, there is a public car park with 77 parking spaces. The rules for parking are the same as on the side streets around VEGA, which belong to the blue parking zone, licence zone Enghaveparken.
Public transport
Enghave Plads metro station is a two-minute walk from VEGA. VEGA is about a fifteen-minute
walk from Copenhagen Central Station and a ten-minute walk from Carlsberg S-train station. From Copenhagen Central Station, take line 23 towards Valby St. and stop at Enghave Plads close to VEGA.
Smoking policy
Smoking is not allowed in any of VEGA's venues. Our smoking policy also applies for e-cigarettes, and we do not sell cigarettes in VEGA. If you are attending a concert in Store VEGA,
you can use our smoking terrace, which is located on the balcony level. In case the balcony is
not open, the smoking terrace is not accessible. However, you can smoke at the entrance to
Store VEGA. If you are attending a concert in Lille VEGA or Ideal Bar, smoking takes place on
the street.
Mandatory cloakroom
In VEGA's cloakroom, you can leave your outerwear, bags and anything else you may have with
you. The cloakroom is mandatory at all events in Store and Lille VEGA. Jackets, clothes and
other belongings must not be left inside or outside VEGA for reasons of emergency escape
routes and fire safety. Loose items such as mobile phones, money, passports, scarves, etc. in
coat pockets are at your own risk in VEGA's cloakroom. VEGA does not replace these items.
The cloakroom fee is DKK 30 per jacket or bag. It is possible to pay by credit card in all venues
and cash is accepted until 20:00. The exemption from accepting cash is described in section 81 § of the Danish Payment Act. For concerts in Store VEGA, you can also use our cloakroom
lockers. The fee is DKK 50 and DKK 90, depending on whether you choose a small or large locker.
It is not possible to pay with cash if you use a locker.
Age Limit
There is generally no age limit for concerts and events unless they take place after 24.00 or it
is announced at vega.dk. However, we recommend that children and young people under the
age of 12 are accompanied by an adult.
Lost & found
If you have lost or forgotten a personal item, you are welcome to contact us at info@vega.dk. All lost or forgotten items are regularly handed in to the Police Lost Property Office, Politigården, 1567 Copenhagen V. The lost property office can be contacted on tel. +45 38 74 88 22.